Small Business IT Support - MB&IT

We provide friendly, reliable IT support for small and medium businesses across Southampton. Whether you have 1–9 PCs or a mixed setup with laptops and a small server/NAS, we keep your team productive with proactive maintenance and fast help when you need it.

Who we support
• Startups, trades, retail, home offices, and professional services
• Windows PCs, laptops, small office networks, printers, Wi‑Fi

Why choose MB&IT
• Fixed monthly plans or pay‑as‑you‑go
• Remote and on‑site support available
• Security and backup checks included
• Clear communication, no jargon

Serving Southampton and nearby areas during business hours, with after‑hours options as needed.

• Proactive maintenance and Windows updates
• Security checks (antivirus status, patching)
• Backup monitoring and basic remediation
• Remote support: Mon–Fri, 9:00–17:00
• On‑site visits for issues that can’t be fixed remotely (fair use)
• Clear reports and recommendations each month

Our typical targets help you plan with confidence:

Standard Priority
• First response: within 2 business hours
• Remote resolution aim: same day
• On‑site visit: within 1–2 business days

High Priority (system down, many users)
• First response: within 1 hour
• Remote triage starts immediately; engineer allocated ASAP

Emergency / After‑hours
• By arrangement; additional charges may apply